Terms & Conditions 2021

This website is provided as a service to the internet community. By using this website you consent to these Terms & Conditions. Juju Chan® LLC reserves the right to modify the content and accessibility of the website at any time and for any reason without notice. If you do not accept these terms and conditions, please do not use this website.

Products and Contents
All features, content, specifications, products, prices of products and services described on this website are subject to change at any time without notice. All weights, measures and descriptions are approximate and are provided for convenience purposes only. The inclusion of any products or services in this website does not imply or warrant that these products or services will be available at any time. By placing an order of any item from this website, you represent that the products will be used in a lawful manner.

Accuracy of Information
Juju Chan® LLC will make reasonable efforts to include accurate, up to date information in this website. Despite our efforts, the information on this website may occasionally be inaccurate, incomplete or outdated. We make no representation as to the completeness, accuracy or currentness of any information on this website.
The user accepts this website ‘as is’ and ‘with all faults’, neither Juju Chan® LLC or any party involved in the creation of the website shall be liable for any damages arising out of or resulting from the user’s access to or inability to access, this website or from the users reliance on amy information contained.

Some of the information contained in this website relates to hair and skin products and issues; however, no information in this website should be construed as medical advice. All questions regarding your health or possible health problems should be directed to your physician. This website may include links to other websites; however Juju Chan® LLC does not endorse the linked sites, and takes no responsibility for the content or information contained in the linked sites.

The trademarks and brand names displayed on this website are the property of the site owner, its affiliates or third party owners. You may not use or display any trademarks or service marks owned by the site owner without any prior written consent. you may not use or display any other trademarks or service marks displayed on this website without the permission of their owners.

Intellectual Property Rights
This website, and all of its contents, including but not limited to articles, other text, photos, images, illustrations, graphics, video material, audio material, including musical compositions and sound recordings, software, logos, titles, characters, names, graphics and button icons, excluding User Content (collectively “Proprietary Material”) are protected by copyright, trademark and other laws of the United States, as well as international conventions and the laws of other countries.
Except as otherwise provided in the Terms and Conditions or without our express prior written permission, you may not, and agree that you will not, use, publish, reproduce, display, public perform, create derivative works from reverse engineer or decompile, disassemble, distribute, license, transfer, sell, copy, post, enter into a database, upload, transmit or modify

Juju Chan® LLC strives to fulfill all orders within 1-2 business days of receipt. All orders ship by USPS first class, Priority or Ground service within the US from its base of San Francisco. Once your order is placed, you will receive a email of confirmation. Your order should arrive within 3-5 business days. If for any reason we cannot ship within the usual 10 business days we will contact you directly.
International Shipping will be shipped First Class and should arrive in 10 business days, you may need to pay customer charges and any import fees before your local postal service will release your package. Please be aware we do not collect charges for these fees and that it is your responsibility to pay your local agency should need be.
If your order/product is damaged during shipping or is defective please contact us by email at contact@jujuchan.com

You agree to defend, indemnify and hold Juju Chan® LLC harmless from and against any and all claims, damages, costs and expenses, including attorney’s fees, arising from or related to your use of the website.

All rights reserved. No part of this website may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission of Juju Chan®.

Returns & Refunds
If you have purchased from us , thank you!  We are committed to giving our customers the best experience. If you have received damaged goods or are not completely happy with your product please email us at contact@jujuchan.com to let us know as soon as possible.

Refunds on new or gently used products can be given within 30 days of the purchase date and can be returned to us at the address given to you. After 30 days have passed, your product is no longer eligible for a refund.

Shipping charges cannot be refunded and customers are responsible for any charges incurred for shipping the product back to us. Refunds will be credited back to the original form of payment and can take between 7 – 10 business days.